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Full Time Travel Consultants

InsideAsia Tours is currently recruiting for Japan travel consultants for the InsideJapan Tours brand. We have positions available in our US (Boulder, Colorado) office, as well as our office in Australia (Brisbane).

About Us

InsideAsia Tours is a young and dynamic travel company based in Bristol, UK. Our customer facing brands are InsideJapan, InsideVietnam and InsideBurma Tours. The company also has offices in Nagoya, Japan, Boulder, CO, USA, as well as our brand new office in Brisbane, Australia. We organise small group tours and tailored packages for private clients and third-party travel agents. The majority of our customers are UK-based, but we also have a significant volume of customers from North America, Australia (now served by our Japan office, and soon-to-be Australia office) and other parts of the world.

InsideJapan Tours' strengths are:

• The passion of our staff for all things Japanese
• An unrivalled expertise in travelling around Japan
• An understanding of what foreign visitors want out of a trip to Japan
• A flexible and innovative approach to putting together holiday packages

InsideAsia Tours is a member of AITO (The Association of Independent Tour Operators) and fully bonded with ABTOT. The company holds an ATOL licence for flight inclusive packages. In 2014 and 2010 the company won the prestigious Guardian Travel Award in the Best Small Tour Operator category and in 2011 received a gold award at the British Travel Awards for best Independent Tour Operator to East and Central Asia.

Our offices are hard working and fast paced but friendly and welcoming – we are a genuine team and the work that everyone puts in to moving the company forward is valued and rewarded. Our work is challenging but rewarding and you will be making a genuine difference to our clients’ holiday experience.

The Position

This is a specialist sales position. You will be responsible for designing and selling Japan holiday packages and for ensuring our customers have the best possible Japan holiday experience. You will need to meet sales targets whilst providing the highest levels of customer service. There will be opportunities for research travel to Japan to aid your understanding of the country and to improve your product knowledge.

Your principal duties will be:

• Designing, creating and selling individually tailored packages and small group tours of Japan

• Responding to customer enquiries by e-mail and telephone

• Working to achieve specific sales targets, both individually and as a team

• Selling to both direct customers and travel agents

• Researching, developing and improving our huge range of products and services

• Promoting our products and services, both to direct customers and travel agents

• Preparing and sending out brochures, travel documents and tickets

• General office duties and other admin duties that may arise from time to time

You will need to demonstrate:

• University/college undergraduate/bachelor’s degree

• Experience of living and working in Japan (or significant time spent in Japan)

• Excellent written and verbal communication skills

• Attention to detail - You must be able to accurately perform detail orientated tasks

• Excellent time-management and organisational skills; this role can be both demanding and challenging

• An ability to concentrate on a task for an extended period

• Core IT skills; proficiency in Microsoft Word and Excel

• A passion for Japan as a travel destination and the desire to help others discover the country

• Basic Japanese language skills

The following skills/experience will be advantageous:

• Experience of working within the travel industry

• Extensive travel experience in Japan

• Sales experience

• Intermediate/advanced Japanese language skills

• Experience of travelling in Indochina

• Intermediate/advanced IT skills

Full training is provided both in-house and externally.

Basic Salary

USA: $30.45k – $33.5k (depending on skills and experience) gross per annum, plus unlimited sales-related bonus (on target earnings approx + USD6k). 20 days paid vacation. Full group health benefits plus dental, 401(k) (with a company contribution up to 3.5%) all after required probationary period. RTD ECO Pass.

Potential salary after 3 years: USD41.6k plus approx USD12k on target earnings.

Australia: Starting salary package from AU$50k (depending on skills and experience, including sales-related bonuses) plus Superannuation contribution.

Potential salary after 3 years: AU$55.5k plus unlimited sales-related bonuses (approx AU$28k on target earnings).


For the US office:
Applications Closing Date: Friday 10th February 2017.
Interviews: From Monday 13th February 2017.
Start Date: Monday 3rd April 2017.

For the AUS office:
Applications Closing Date: Friday 17th March 2017.
Interviews: Late March / early April 2017.
Start Date: Monday 1st May 2017.

To apply for the position please click on the link below and complete the online application form.

Travel Consultant Application Form CLICK HERE

If you have any questions about the company, position available or submitting your application, please contact the following applicable person:

USA: Mathew Eccles (US Branch Director) - Tel US 303-800-5451

Australia: Tim Oakes (Australia Branch Manager) - Via jobs@insidejapantours.com marked FAO:Tim Oakes

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